Shipping policy

Below are the domestic shipping offers available on BPepperDesigns.com. 

ORDER TURNAROUND — Please use the following time-table to compute the average length of time from order placement and receipt:

Processing: Please allow 4-8 business days for all orders.

Shipping: We ship via USPS and UPS services.  Expedited shipping is available for an additional fee, calculated at time of checkout.

Please ensure your shipping address is correct at checkout.  If items are returned to us, you will have to pay for shipping a second time in order for your items to be sent back out to your correct address.  New products will NOT be shipped until we receive the package that could not be delivered. Once an item is shipped the shipping address cannot be changed.

If an item is lost in the mail and cannot be or has not been delivered, a new order must be made. B. Pepper Designs is not responsible for any items after they leave our facility. If an item is lost in transit or cannot be delivered, the buyer must contact the shipping company to resolve any shipping issues and/or file any claims with that shipping company so the item can arrive safely to them. Once it leaves our facility we cannot be responsible for any item that is not delivered because once we hand it to the carrier, it is out of our hands and shipped to the address that was provided at checkout.

FREE Standard Shipping on all U.S. merchandise orders $75 and over (excluding taxes). Please allow 4-8 business days for processing and shipping to receive your order.